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Thermo Fisher Scientific Vacancies 2022 – Opportunity For Sales and Product Support Specialist Career

 

Organisation/ Department: Thermo Fisher Scientific Vacancies ZA

Vacancy/ Position: Sales and Product Support Specialist

Eligibility: Bachelor’s degree or Diploma

Salary/ Compensation: R 337,451.00 Per Year

Location: Cape Town, Western Cape

Duties & Responsibilities

The primary objective of the SDG Sales and Product Specialist is to conduct sales activities to sustainably and dynamically grow the sales area and reach commercial targets, specifically

  • within the Microbiology (MBD) market in both the Clinical and Industrial segments.
  • for Western Cape, Eastern Cape, KwaZulu-Natal and Northern Cape provinces within South Africa.

to direct Customers and Resellers.

Responsibilities:

  • Conduct Sales activities aligned with MBD strategy to drive Sales within strategic product lines to maintain and increase profitability and revenue, and achieve targets set for region.
  • Build and maintain a sales pipeline in equipment, reagents and services to ensure a healthy funnel for target achievement (in CRM).
  • Monitor monthly performance to track achievements and develop strategies to ensure quarterly targets are met.
  • Maintain and support current Account relationships to ensure Customer retention and expansion to ensure brand loyalty.
  • Develop and enhance customer relationships in all market sectors by offering high standard of support in all areas of our business.
  • Ensure updated Account and Contact information within CRM.
  • Develop Key Opinion Leader (KOL) relationships with other Commercial team members and Applications team to enhance Thermo Fisher Scientific Brand awareness.
  • Collaborate with the regional and local Marketing team to disseminate MBD core strengths, product positioning and develop marketing campaigns; and provide feedback to the Commercial Lead and Marketing regarding developing market dynamics and collaborate to build competitive strategies in region.
  • Grow Customer base (i.e. new or reviving lost accounts) by understanding needs, business goals and presenting turn-key solutions.
  • Sales activities include active sales calls, customer visits, Key Account reviews, attending seminars/symposia, perform demonstrations and training (with FAS support), as per agreed targets.
  • Review tender portals to participate in related tenders, with the support of the Customer Service and Field Applications departments.
  • Develop a good understanding of the product portfolio to maximize the sales potential.
  • Maintain and utilize SalesForce for accurate reporting on activities, Account and Opportunity management.

Desired Experience & Qualification

Other Job Requirements:

  • Provide Customers with quotations, product comparisons and other information.
  • Manage monthly consignment stock counts at consignment customers.
  • Construct deals with the FAS team on cash purchases, lease or reagent rental basis, ensuring the company pricing and margin policy is maintained.
  • Produce a monthly report of key account activities including, factors affecting sales and competitor activities.
  • Utilize CAS as a tool to monitor Customer service levels, with an aim for continuous improvement.
  • Always maintain confidentiality of company, customer, and product information, implement all company policies and be a role model for our 4i’s.
  • Use PPI tools and methods to improve business processes and work with customers on their process improvement as necessary.
  • This position is a field-based, full-time permanent role and will involve 40-70% travel within South Africa and other regions.

Minimum Experience Level:

  • Must be proficient in written and spoken English.
  • Minimum 5 years’ experience in experience in industry and/or academia in related field.
  • Minimum 3 years’ experience in a sales or commercial role related to industry.
  • Experience in Industrial Microbiology and/or Clinical diagnostic industries.

Minimum Qualifications:

  • Bachelor’s degree or Diploma in Science or related discipline, Biology, Chemistry, Biochemistry or the equivalent education and experience are required.